Avoiding Repetitive Community Research Requests

Artists and organisations may approach the same local groups repeatedly. Before making another request, consider what is already known, what your question adds and what participation will demand.

Avoiding Repetitive Community Research Requests

Distinguish a genuinely new question from a familiar request repackaged for a new project. Existing public information may answer part of the brief without another round of interviews.

Consider the burden of the invitation. Repeated requests for stories, surveys and feedback can ask a great deal from the same people. Be clear about the time involved and use information already available when it genuinely answers the question. Do not ask someone to repeat a difficult or personal account merely because it would make the project documentation more compelling.

Put the method into practice

  1. Review available material first.
  2. Explain what the new conversation will add.
  3. Keep the time commitment realistic.

Different accounts do not always need to be resolved into one shared story. People can experience the same street, building or event in conflicting ways. Preserve the context of each account and explain the limits of what you heard. A participatory artwork may make those differences visible without deciding that one person speaks for everyone else.

An illustrative situation

A host may already have a public account of how a shared space is used. The artist can begin there and ask only about the aspect that requires further exploration.

Listening begins with an explanation of why the conversation is happening. Say who is organising the project, what you hope to learn and what may happen to any material shared. A brief encounter still deserves clarity. Give the person an easy way to decline or stop, and do not treat friendliness as agreement to recording, quotation or future publicity.

The mistake worth avoiding

Do not assume that a group is available simply because it has collaborated before. Each invitation needs a fresh choice and clear purpose.

A field note should distinguish observation, quotation and interpretation. Record what happened, identify wording that was actually said and mark your own reflections as reflections. This makes later writing more accurate and helps prevent a vivid impression from becoming an unsupported factual claim. Avoid retaining personal details that have no clear purpose in the project.

Make the wider arrangement work

A clear invitation explains what people are joining, what choices they have and which parts of the plan are still open. It should not promise influence over a decision that has already been made. Describe the practical boundaries before asking for contributions. People can then decide whether the available role is one they wish to take, without having to guess the organiser's expectations.

Plan the journey from conversation to public use before gathering a large collection. Decide where recordings, notes and agreed restrictions will be stored, who can access them and how a future request will be handled. A permissions note that cannot be connected to the correct recording is difficult to use, even when the original conversation was carefully organised.

Begin evaluation with a question that the project can realistically explore. The question might concern who found the invitation clear, how a material supported contribution or what changed between sessions. A focused enquiry is easier to connect to evidence than a broad promise to measure community transformation. State what the available information can and cannot answer.

Bring the activity to a clear finish

Make a research request that is specific, proportionate and honest about the value of taking part.

Related reading

Returning Research Summaries to Participants; Listening Before Designing a Community Art Project; Street Conversations for Art Projects.

Background and further reference

Oral History Society: interviewing guidance.